Frequently Asked Questions (FAQ)

Air Conditioning

All hotel rooms and the lobby are air-conditioned.

Baby Cot / Extra Bed

A baby cot is available free of charge upon request.

Our standard double rooms cannot accommodate extra beds.

Extra beds can be provided in our family rooms upon request.

Please inform us of your need for a baby cot or extra bed when booking, as availability is limited.

Beach

Direct access from the hotel garden to the public beach at Lake Balaton. The beach has consistently been rated “Excellent” for water quality. The shallow, gently sloping shore is ideal for families with small children. The beach is covered with grass.

 

“Napfény” Beach and Adventure Pool is located about a 10-minute walk from Lelle Hotel, featuring several pools (experience pool, swimming pool, children’s pool), a giant waterslide and a sauna house.

Check-In & Check-Out

Rooms are available from 3:00 PM on the day of arrival (check-in) and must be vacated by 10:00 AM on the day of departure (check-out).

In accordance with Hungarian regulations, all guests must present valid identification for scanning upon check-in.

Accepted documents: passport, ID card, driver’s license. Please remember to bring ID for all guests, including children — this is mandatory for all ages.

 

If you would like to request early check-in or late check-out, please contact reception in advance.

Requests are subject to availability and may incur an additional charge.

Children’s Discounts
  • 0–6 years old: accommodation and breakfast are free when staying in the same room with parents.
  • 6–12 years old: 50% discount on adult rates when staying in the same room with parents.
  • 12+ years old: adult rates apply.

Discounts apply only to children travelling with their parents, not to student groups.

Family-Friendly at Lelle Hotel
  • Lelle Hotel welcomes families with children! In addition to parents’ relaxation, we aim to offer a fun and enjoyable holiday experience for children as well.

     

    Why is Lelle Hotel an ideal choice for families?

    • Direct lakeside location:

    Direct access from the hotel garden to the public beach of Lake Balaton. The shallow, gently sloping shore is perfect for young children.

     

    • Children’s outdoor pool:

    10×5 m heated outdoor pool with 70 cm water depth, for children under 14 years, located in the hotel’s enclosed garden.

     

    • Children’s playground:

    Playground in the garden with a two-tower play structure, slide, climbing elements, rope pyramid and swings.

     

    • Indoor playroom:

    Indoor playroom for young children — perfect for rainy days.

     

    • Baby-mother room:

    Located in the lobby, with a baby-changing station and microwave oven.

     

    • Family rooms:

    Ideal for families with multiple children — extra beds and baby cots available on request.

     

    Our goal is to make your family holiday truly memorable! The garden, direct access to the beach, pool and services are all designed to ensure a great family stay.

Hotelstars Classification

Our hotel is a certified three-star Hotelstars member.

The Hotelstars certificate guarantees internationally recognised standards.

Late Arrival

Please plan to arrive by 8:00 PM if possible. If you will be arriving later, kindly inform reception of your expected arrival time in advance so that we can ensure a smooth check-in.

Lifts

There are 3 lifts serving all floors of the hotel for your comfort.

Luggage Room

We offer a luggage room at reception, where you can store your luggage both before check-in and after check-out. Please notify reception if you wish to use this service.

Parking

Free parking is available in the hotel’s enclosed car park (150 spaces).

The parking spaces in front of the entrance should only be used during check-in, to allow space for other arriving guests.

Pets

Pets are welcome!

Please notify us in advance — surcharge: HUF 6,900 / pet / night.

Smoking

Our hotel is a non-smoking property. Smoking is prohibited inside the hotel.

Smoking is only permitted in designated outdoor areas.

Sunbeds

Sunbeds in the hotel garden are available free of charge for our guests.

Please do not remove sunbeds from the hotel garden.

Sunbeds are available on a first-come, first-served basis — please do not reserve them unnecessarily with towels.

Tourist Tax (IFA)

Our prices do not include the local tourist tax (IFA).

Tourist tax is HUF 500 / person / night (ages 18 and above) and is payable on-site.

VIZA Information

In accordance with Hungarian regulations, guest data must be scanned upon check-in at all accommodation providers, including ours.

Accepted documents: passport, ID card, driver’s license.

Please ensure you bring ID for all guests — including children (a photo ID is required for children as well).

VIZA információ

A hatályos jogszabályok értelmében minden magyarországi szálláshelyen — így nálunk is — kötelező a vendégadatok okmányolvasóval történő rögzítése.

Elfogadott okmányok: személyi igazolvány, vezetői engedély, útlevél. Kérjük, iratait és gyermeke iratait ne felejtse otthon!

A szabályozás minden korosztályra vonatkozik, gyermekek esetében is szükséges fényképes okmány bemutatása.

WiFi

WiFi is available free of charge throughout the entire hotel for guests.